5 Reasons Why Jeff Earned the Sale During the time I managed a telephone sales department for an office equipment dealership, and did all the purchasing of imaging supplies, I learned a lot about the purchasing process – and about sales people. One of the best telesales representatives I met during that time was Jeff, who worked for a...

Lisa Keeps Them Listening Everyone in the office wondered why Lisa was more successful at increasing profit than almost anyone else.  She isn’t overly aggressive. In fact, she has a very pleasant telephone voice. She doesn’t make more calls than anyone else.  Yet she is able – consistently – to get better...